Choosing where to invest in your POCUS education is a big decision.

That's why we created a free course just for you! Take our free Abdominal Aorta course to get a sense of the content, the training platform, and our training style—no credit card information required!

We offer CME credits to attending physicians, fellows, and APPs in all our courses, and all our 1-year and 6-month subscriptions! Here's what you can earn:

EMsono works with all types of groups of any size, including residency programs, hospitals, universities, physician groups, private organizations, and other types of groups.

Yes! We run sales throughout the year and love to offer discounts and coupons around certain holidays. Most of our coupons can only be applied toward courses and subscriptions for individual practitioners. But for group accounts, we do offer volume discounts for some provider types.

To make sure you don't miss any of our sales, get on our email list by signing up for our FREE Abdominal Aorta course!

*If you already have an account but are not signed up for our email list, you can easily sign up in your profile settings! To do this, login and view your profile at emsono.com/start. Next, click the "Edit Settings" button and then the "Edit" button. This will open a pop-up box with your About Me section. Click the "Privacy Settings" tab and check the box beside the text that reads, "I want to receive emails about holiday sales, discounts, and giveaways." Then click Save.

IF YOU HAVE ACTIVATED YOUR ACCOUNT

There are two ways to reset your password.

1.) If you're logged out, simply go to emsono.com. Click the "Sign In" button, then click "Forgot Your Password?" This will send instructions to your email to reset your password.

2.) If you're signed into your account and want to change your password, simply hover over "My Account" and click "Profile." Next, click the "Edit Settings" button and then "Edit" button. This will open a pop-up box with your About Me section. Click the "Account Security" tab, enter your new password, and click Save.

Our 6-month and 1-year subscriptions will renew automatically. If you'd like to cancel your subscription so that it won't renew, simply log into emsono.com hover over "My Account" in the top right-hand corner, and click "Account." Then click the blue Cancel button. You will continue to have access to your training until your expiration date, but your subscription will not auto-renew.

PLEASE NOTE: After you press cancel and before your expiration date, you'll be able to click the "Reactivate" button in case you change your mind and would like to keep your subscription. But after your expiration date, you won't be able to reactivate your subscription; you would need to manually repurchase the subscription on our website.

That's easy! Our 6-month and 1-year subscriptions will auto-renew, so there's nothing you need to do. Just sit back, relax, and wait for your auto-renewal receipt.

Courses do not auto-renew, so you'll need to manually re-purchase the course on our website.

After you log into your account at emsono.com, hover over "My Account" in the top right-hand corner, and click on "Account & Billing." Here, you should see what course(s) or subscription you purchased and your payment history. To update your payment method or billing information, click the blue "Edit" button and update the fields that need to be changed.

If you are an attending physician, fellow, or APP, you can earn CME credits by filling out the "Reflections" sections found within your course or subscription. Each Reflection section contains two questions, and answering each question is worth one CME credit. 

IF YOU HAVE AN ACTIVE ACCOUNT
Go to emsono.com (or scroll to the top of this FAQ page) and click the Sign In button to log in with your email address and the password you created.

IF YOU HAVE NOT YET ACTIVATED YOUR ACCOUNT
In order to activate your account and view your modules, please find the email in your inbox titled, "Create a password for your new account at EMsono." Follow the link to create your password. Be sure to write it down so you remember it for the future!

To view your POCUS content, log in at emsono.com. Then hover over "My Account" in the top right-hand corner and click on "Profile". This is where you'll see all the courses you're currently enrolled in.

PLEASE NOTE: Your group's program coordinator or seat manager is in charge of what courses you're enrolled in. If you do not have access to particular content, please email your program coordinator.

There are two ways to reset your password.

Since you're a part of a group that has paid for each person's course, you're not able to cancel your subscription. If, for any reason, you need to stop your POCUS training or be removed from the group, please contact your program coordinator.

We switched to a new POCUS training platform to provide a more streamlined and flexible experience for both POCUS educators and learners. In the new platform, you can pick and choose which modules to give to your residents based on your group's syllabus and deadlines. It also offers streamlined tracking and analytics so you can more easily run reports, track your leaner engagement, view grades, and more.

You can import your learners directly in the platform instead of waiting on EMsono to do so, which was a common piece of feedback we'd received. Also, you can create scheduled reports that run automatically, so you don't manually have to sift through data!

It's all about giving you more control and making your job simpler. Want the full scoop? Dive into our blog post for all the details, platform perks, and sneak peaks. It'll also walk you through what this transition means for you and your group when you renew with us in 2024.

The old training platform (emsono.rise.com) will sunset on September 30, 2024. After this date, you and your learners will no longer be able to log in, view the courses, or access grades or other analytics. Data will not be transferred over to the new platform (emsono.com), so be sure to download any data before September 30th, 2024.

Our old training platform (emsono.rise.com) will sunset on September 30th, 2024. Before then, be sure to view, download, or export any data on your learners' training progress, quiz scores, certificates of completion, and any other information related to your group account.

Step 1. Log In and Go to Your Dashboard

To import your learners and assign POCUS modules, first sign into your account at emsono.com; this will take you to your dashboard at emsono.com/author/welcome.

Step 2. Import and Enroll Your Learners

Next, click "Manage Your Seats." You should now see the name of your group account. At the top, you’ll see three ways to import your learners:

Now, to import your learners, choose one of the options. Click "Add Member" to import individual learners manually, or click "bulk actions" to invite many learners at the same time.

*PLEASE NOTE: Choosing "Bulk Actions  Add Members" means you'll import them without enrolling them in any modules; you can always enroll them in the modules later. Choosing "Bulk Actions  Add & Enroll Members" means you'll import and enroll your learners simultaneously.


Step 2A: How to Bulk Import Your Learners

The "Username" column is where you will paste your learner's first AND last name.

The "Password" column is completely optional. If you create passwords for your learners, you'll need to send the passwords to each learner. If you leave the column blank, your learners will receive an automatic email with the subject line, "Create a password for your new account at EMsono." They'll receive this email after you import them. We recommend you leave the Password column blank and let your learners create their own.

There are three methods to view your learners' login activity, progress, and time spent in the platform. For all three ways, you'll first need to log into your Seat Manager dashboard by signing in at emsono.com.

Method 1: Check the Last Activity Column
Click "Manage Seats" to view all the learners you imported. It will look similar to the screenshot below. To see which of your learners have activated their account, check their Last Activity column. This column shows you each learner’s last activity in the platform. If their last activity is blank, this means that even though you’ve imported them, they have never created their password for the platform or logged in. If this happens, we encourage you to email them and remind them to access their account.

Method 2: View the Learner's Profile

To see additional learner data, click on their name. This will open up a pop up box of their profile, similar to the screenshot below. Then click the Activity tab. This will give you more insight to when they were imported and when they've logged in and out.

Method 3: Go to the Events Log

The third way for you to get activity data is to go to Reports > Activity Log > Events. It will look similar to the screenshot below. Here, you'll see all the actions taken by your learners. You can even search by specific learner by entering their email.

We encourage you to check your learners' activity regularly so you can directly email them reminders to activate their profile and begin their POCUS training.

As a Seat Manager, you have access to many types of reporting privelages in this platform! Here are the main reports our Seat Managers use:

• User Progress: Track what courses your learners are enrolled in, and check their grades, time spent in the platform, average score, and certificates earned, as well as the courses they've started, haven't finished, and completed.

• User Grades: View your learners' grades and assessment answers, so you can see where you can further support them. You can view, reset, edit their grades, and export assessment results.

• User Segments: Create and save segments to make future reporting easy! Use advanced filters to create segments based on things like registration date, active learners, learners with the most completed courses, and many more.

• Scheduled Reports: Create reports that'll run on a schedule, so you don't have to re-create the wheel each time. You can create, create, view, edit, delete, or disable scheduled reports at any time.

• Activity History: Keep track of all actions your learners take in the platform, including Events Log (see real-time information such as when a learner logs in, when they visit a course, etc.) and the Emails Log (see what emails your learners have received from the training platform).

Ready to lead your group to mastering POCUS?

A couple months before your annual renewal date, we will reach out to you with instructions on how to renew your group for the upcoming academic year. We'll ask for the number of learners in your group as well as their provider types, as this information will allow us to create your invoice. If you'd like to get a head start on your annual renewal, you're more than welcome to email us at support@emsono.com and we can begin the renewal process early!

There are two ways to reset your password.